Creating an event
How do I create a user?
How to create your free account Simply create your account here and follow the required steps. When setting up your free user, you will be asked to determine which payment solution you would prefer to have connected to your account. Stripe vs. ...
Create dependent ticket types
As an event organiser, you may want to create different types of tickets for your event to offer your attendees the flexibility to choose the one that best suits their needs. However, you may also want to ensure that the distribution of these tickets ...
Ticket types and advanced settings
Click on "advanced settings" under each ticket type to expand additional options, e.g.: Sales start date for ticket type Sales end date for ticket type Specific date for ticket type Ticket type description Display order. "Sales end date for ticket ...
Numbered seats and seating plans
et your ticket buyers choose where they want to sit by designing your event space with e.g. stands, balconies, numbered seats and rows using Ticketbutler's intelligent seating function. How do I create a floor plan for my event? To activate the ...
How do I create a registration deadline for my event?
To set a registration deadline for your event in Ticketbutler, you can do the following: Enter it in the event description of your event under "Edit event" Insert an event end time (under the same tab) Insert a sales end time under the ticket type ...
How to change your login email
If you have administrator rights, you can easily "change" your login email by adding the new email and then subsequently deleting the old email. Add the new email by following these steps: Log in to your Ticketbutler dashboard Click "General ...
Get started with Zapier
Are you interested in automating your everyday life as an event organizer? Well, we have the solution for you: Zapier! But what exactly is Zapier? And what can it do? So, what is Zapier? Zapier is a separate system and one of the most significant ...
Keep track of your events with "tags"
Keep an overview with "tags" Do you have many events and would you like to have a better overview of them in your dashboard? Then contact us to activate the "tags" feature. This feature allows you to categorize and filter your events by assigning ...
Duplicating an event
If you host recurring, similar events, you can save time by duplicating/copying your event. This way, you won't have to enter all your information again, and you save time creating ticket types and other event details that you have already entered ...
Ticket prices with/without tax
As a default, ticket prices are shown including tax. Show the ticket price without VAT/tax If you want to show the ticket price without VAT/tax to your ticket buyers, simply deactivate the setting "Show prices including tax" in "Ticket settings & ...
Activate invoice payments
Some ticket buyers (typically companies and public institutions) prefer paying via invoice or EAN invoicing. If you want to activate this payment option for your ticket buyers, simply follow these steps: Click on the event in question Click "Ticket ...
Designing your ticket
If you want to customise your ticket design, follow these steps: Log in to your Ticketbutler dashboard Select your event Click on "Ticket settings and discounts" Click on "Ticket design" in the horizontal menu Choose your preferred design. You can ...
Teams and users
Create multiple users in your Ticketbutler dashboard so each individual on your team or in your company/organisation has their own access to the system. Creating a user Follow these steps to add more users: Click "General Settings" Click "Teams and ...
Sell additional products with your ticket
Create an "additional product" that allows your customers to upgrade their tickets. An additional product is also called an "add-on" or an "extra" - usually an extra product or service that you offer alongside your primary product (typically the ...
Add multiple ticket types to an event
Are you planning an event with several ticket types, e.g. early bird, VIP, adult vs. child, morning vs. evening, student, etc.? Then just follow these steps: Log in to your Ticketbutler dashboard and select your event. Clck "Edit event" and scroll to ...
What if my event has multiple start times?
If you have several event start times or "time slots", these can be created in Ticketbutler as different "ticket types". Read the article "Create several ticket types for the same event", or follow these steps: Log in to your Ticketbutler dashboard ...
Add organiser contact information to your event
Your organiser details and contact information will be displayed on your event page, as well as in the ticket confirmation email. If you want to add or edit this information, just follow these steps: Go to your Ticketbutler dashboard and select the ...
Add an event description, cover image and address
If you want to make your event page more appealing and professional, consider adding a description of your event and also a high-quality cover photo. Another important factor for creating a successful event is, naturally, adding a location. This ...
How do I create an event?
Creating an event is as easy as pie! Login to your Ticketbutler dashboard via our website (or create a user if you haven't already), and then simply follow these steps: Click "Create event" Fill in your event title, start time, etc. Fill in the event ...