How to change your login email

How to change your login email

If you have administrator rights, you can easily "change" your login email by adding the new email and then subsequently deleting the old email.


Add the new email by following these steps:

  1. Log in to your Ticketbutler dashboard
  2. Click "General Settings"
  3. Click "Teams and Users"
  4. Click "+Add User"
  5. Fill in all the information and select the team(s) the user must have access to
  6. Select the "Admin" role
  7. Click "+Add User" to save.

Then log in with the new user and delete the old email by following these steps:

  1. Log in to your Ticketbutler dashboard
  2. Click on "General Settings"
  3. Click on "Teams and Users"
  4. Find the email address and click on the arrow to the right next to the person's role
  5. Click "Delete".

Remember to delete the email from all associated teams - or write to us at hello@ticketbutler.io, and we can delete the email from all teams for you.

 

Questions?

If you have any questions at all, don't hesitate to reach out via email to hello@ticketbutler.io or by phone to +45 89 80 12 80.

    • Related Articles

    • Change attendee info on the ticket/order

      Most organisers won't have to worry about the name on the ticket since it's usually scanned via the QR code on the ticket PDF from the ticket confirmation email. However, in some cases, it may be a good idea to change the information on a ticket if ...

    • How do I change my name and/or other information on my ticket?

      As an event ticketing system, we understand that sometimes ticket buyers may need to change their name or other information on their ticket. We're here to help! Here's what you need to know about changing your ticket information: Contact the event ...

    • Teams and users

      Create multiple users in your Ticketbutler dashboard so each individual on your team or in your company/organisation has their own access to the system. Creating a user Follow these steps to add more users: Click "General Settings" Click "Teams and ...

    • Can I change the language of an event?

      The default language of the ticket link page will be based on the language setting of the ticket buyer's computer or browser, meaning that: If the computer or browser language is set to Danish, the default language will be Danish. If the computer or ...

    • Add organiser contact information to your event

      Your organiser details and contact information will be displayed on your event page, as well as in the ticket confirmation email. If you want to add or edit this information, just follow these steps: Go to your Ticketbutler dashboard and select the ...