How do I change my name and/or other information on my ticket?

How do I change my name and/or other information on my ticket?

As an event ticketing system, we understand that sometimes ticket buyers may need to change their name or other information on their ticket. We're here to help!

Here's what you need to know about changing your ticket information:

  1. Contact the event organiser: In most cases, you'll need to contact the event organiser directly to change your ticket information. They may have specific instructions or requirements for making changes, such as a deadline or a fee.

  2. Provide your ticket information: When you contact the event organiser, be sure to provide them with your ticket information, such as your order ID, and the name and email address associated with the ticket. This will help them locate your ticket and make the necessary changes.

  3. Explain why you need to change your ticket information: Be sure to explain to the event organiser why you need to change your ticket information. For example, you may have misspelt your name when you purchased the ticket or need to transfer the ticket to someone else.

  4. Follow the event organiser's instructions: The event organiser may have specific instructions for changing your ticket information. They may ask you to provide additional documentation, such as a copy of your ID, or they may ask you to fill out a form. Be sure to follow their instructions carefully to ensure that your ticket information is changed correctly.

  5. Check your new ticket information: Once your ticket information has been changed, be sure to double-check your new ticket information to ensure that everything is correct. This includes your name, email address, and any other information that was changed.

In summary, if you need to change your name or other information on your ticket, contact the event organiser directly and provide them with your ticket information. Be sure to follow their instructions carefully, and double-check your new ticket information once it has been changed.

 

Questions?

We hope the above information was helpful. If you have any additional questions, please don't hesitate to reach out to us at hello@ticketbutler.io.

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