Activate invoice payments

Activate invoice payments

Some ticket buyers (typically companies and public institutions) prefer paying via invoice or EAN invoicing. If you want to activate this payment option for your ticket buyers, simply follow these steps:

  1. Click on the event in question
  2. Click "Ticket settings and discounts"
  3. Tick the checkbox "Allow invoice payments"
  4. Click "Save".

If you want to see what it looks like for your ticket buyer in the purchase flow, simply click on the event title top left to open up the event page and go through the registration process from here.


How do I collect the money?

When an order is placed and the ticket buyer has chosen invoice payment, you as an organiser will automatically receive an e-mail with the purchase details, including the ticket buyer's invoice information. Use this information to send the ticket buyer an invoice from your own invoicing system (e.g. E-conomic, Dinero, etc.).

You can either choose to send an invoice every time you receive an email, but you can also choose to send in "bulk" after the event. This is completely up to you.

If you have an accounting system that can import guest data, this can be downloaded from your Ticketbutler dashboard under "Guest Support". 

 

Questions?

If you have any questions at all, don't hesitate to reach out via email to hello@ticketbutler.io or by phone to +45 89 80 12 80.

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