Remind your guests of the exciting experience awaiting them by sending a reminder email from the Ticketbutler system.

You can choose to send one reminder email 10 hours, 24 hours, 4 days or 7 days before the event starts, or a combination of the 4 intervals.

The great thing about a reminder email is that it ensures that the email (with the ticket) is at the top of their inbox, so they're ready to find it before check-in.

Here's how to include a message in your reminder emails:

1. Log in to your Ticketbutler account
2. Select your event
3. Click on "Attendee communication" on the left-hand side
4. Select "Reminder email" from the horizontal menu
5. Now you can craft your desired text for your reminder email to your guests. If you leave this field blank, the ticket system will simply send a standard reminder email to your guests, without a personal message.
6. Consider sending a test mail to yourself to see what the email looks like before clicking "Save". 

Questions?

Still have questions? We're always here to help. Feel free to contact us at hello@ticketbutler.io or give us a call at +45 89 80 12 80.