At Ticketbutler, we want to make sure you have a seamless experience managing your events and receiving your payouts. To ensure your funds are deposited correctly, it's essential to have accurate bank details in our system.

Here's a step-by-step guide on how to add or edit your bank details:

1. Go to your Ticketbutler page and select the specific event.
2. Click on "Bank details" on the left side (note that this requires admin access).
3. Fill in your account and registration numbers.
4. Click "Update."

Great job! Your bank details have now been successfully updated in our system. This ensures that your payouts will be deposited into the correct bank account.

Please keep in mind the following important points:

• Standard bank settings dictate that funds will be transferred within 3 days after your event's completion.
• In case you haven't provided bank details after your event has ended, don't worry! We'll send you a reminder email to ensure a smooth payout process.
• If you want the revenue to be paid out to the same bank account each time, simply check the box stating "Add these bank details as default for all future events".

What if I entered incorrect bank details?

If you accidentally input incorrect bank details and encounter any issues with the transfer, our team will reach out to you directly to rectify the situation and obtain the correct information. Rest assured, we're here to assist you.

If you have provided incorrect bank details, there may be an error in our bank or the transfer will be rejected. In such cases, we will contact you directly to obtain the correct bank information. We will then proceed with the payout in the next payout cycle.

Remember...

It's always a good practice to double-check your bank details to avoid any potential delays in receiving your funds.

Questions?
If you have any questions regarding payouts or bank details, feel free to contact Ticketbutler at hello@ticketbutler.io or call us at +45 89 80 12 80.