Find your check-in data

Find your check-in data

You can access your guests' check-in data in two ways: through Ticketbutler's check-in app under "Check-in guests by list" or in your Ticketbutler dashboard.

To find the check-in data in your dashboard, follow these steps:

  1. Log in to Ticketbutler.
  2. Click on your event.
  3. Click on the "Check in" tab on the left.
  4. Click on "Check in from the dashboard" in the horizontal menu.
  5. Check if the guest is checked in or not on the left side of the name.
  6. You can also download an Excel file from the same tab by clicking "Export guest data" in the top right corner. Look for the check-in data in column J. If the cell has "YES", then the attendee is currently checked in. If "NO", then the attendee is currently not checked in.
  7. In the two following columns you find check in and check out timestamp(s), so you can know exactly when people arrived at your event.

Questions?

Still have questions? We're always here to help. Feel free to contact us at hello@ticketbutler.io or give us a call at +45 89 80 12 80.


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